BUSINESS
1. What is “Pardon”?
Pardon is a platform that helps businesses digitize by transforming their menu to digital, order directly from table and pay online via personalized Pardon Mobile Application from customers’ own mobile phone.
2. Why should I use Pardon?
“Pardon” allows business owners to make instant, price-product updates in seconds with high quality photos. Your customers capable of viewing your menu, direct order and call waiter via Pardon Mobile Application. As your earning increase, your workload will decrease.
3. What is the difference of Pardon other than QR/Digital menus?
Pardon makes precise target marketing to increase awareness of your business and products with the World’s First personalized digital menu. In addition, pardon differentiates from other QR / Digital menus with its user-friendly interface and quality, as well as its ability to be used both as a QR and as a mobile application. With weekly and monthly reports made by “Pardon” specifically for each enterprise, it is understood what businesses do right and not.
4. What to do to install “Pardon”?
Pardon setup is all you need to do to contact us via the contact form or send your contact info and your menu to our Instagram account.
5. Do my customers need to download any application to access the menu?
All your customers need to do is scan the QR code. In addition to the menu that can be accessed without the need for any application, you can also download the Pardon Mobile Application from the Appstore and Googleplay to access superior Pardon features
6. How will the orders placed with Pardon be followed?
Pardon offers a web-based panel for contracted businesses. You can access all kinds of information about your orders through this panel, and you can follow your past orders. If you wish, your orders are printed out with the Thermal Printer in your business, so you will not have any follow-up problems.
7. Can I use Pardon without the direct table order feature?
You can use the Pardon Mobile Application by adding your product images to the system or simply by listing. Your customers will have the opportunity to view your menu by accessing the QR / Digital menu. You can change your menu at any time, and make any changes within seconds.
8. How will my customers understand that they can be ordered with Pardon
Thanks to the in-house information visuals and table descriptors in businesses with Pardon order feature, your customers easily know that Pardon is used in that business.
9. Is it possible to make menu arrangements as often as I want?
Yes, you can arrange the menu as often as you want.
10. Will I pay an additional fee for product, price and content changes?
No, you can make unlimited arrangements at no cost.
USER
1. Do I have to purchase Pardon to access features?
No, you don’t have to pay any fees to use Pardon!
2. How to use Pardon?
You can access the menu of businesses you love with the application or just by scanning the QR on your phone. With the application, you can view the QR / Digital menu and add your products to your basket. After placing your order, you can call for bill, call a waiter or send your notes directly to the business.
3. Why should I use Pardon?
You can use Pardon to benefit from special offers only for Pardon, to avoid wasting time in the businesses you go to and to protect your hygiene. You will be away from bad surprises as a result of the choices you make with quality product images as well as the contents that are not detailed in the traditional menus.
4. How does Pardon understand which business I am in?
Pardon knows where you are only while using the application from the QR menu and your location information, thanks to its superior technology. Pardon, which fully complies with the law on protection of personal data, cannot share your data with any third party.
5. Do I have to warn the waiters for the orders I place with Pardon to my table?
No! Your order has already been delivered to the kitchen. Just enjoy your time!
6. What are the most basic features I can use within the business?
Take advantage of personalized offers and opportunities.
View the menu by scanning the QR code or via the mobile application.
Write your special requests in your orders to your chief.
See the photo or preparation of the exact product you want to eat.
You can call a waiter whenever you want with the “Call Waiter” option.
7. Can I order with the application only in places where Pardon is used?
No, the places where Pardon is used are not ordered only with the application.
8. Is it possible to cancel the orders I have placed with Pardon?
Yes, you can cancel your orders with Pardon via the application.
9. Can I pay with Pardon?
Yes, you can pay online with Pardon.
QR/DIGITAL MENU
1. What are the Benefits of the QR Menu?
With Pardon, instant price and content updates are made within seconds with quality product images and contents, thanks to the digital menu viewed from the QR code or mobile application. Your customers can access your menu, place an order and call a waiter without saying “Pardon”. While your workload decreases, your missed orders are also reduced. As your earnings increased, you just need to focus on excellent service.
2. How Will Customers Use The QR Menu?
By scanning the QR code, you can access your menu with up-to-date price and product information.
3. Do Customers Have To Download The Application To View The Menu With QR Code?
No, it is possible to read the QR code with the camera without downloading the application.
4. Can you order from the QR Menu?
Yes, it is both fast and easy to deliver orders to the kitchen with the application!
5. Is it possible to update the menu when a new product is added or removed?
Making product price changes is very practical and super easy thanks to the QR / Digital menu.
6. Can We Make The Changes In The QR Menu Ourself?
Yes, thanks to the panel provided to you, it is possible to make changes as you wish.
7. How to Update the Price in the QR Menu?
Price updates are made with a single click through the panel. It’s as easy as sending a message on your phone!
8. Is It Mandatory to Add Visuals When Adding Products to the QR Menu?
No, your menu is shown with a listing if you wish.
